Making
Money:
Smooth Sailing on eBay
by Scott
Ritcher, from Louisville Magazine
In
1995, San Franciscan Pamela Wesley was batting a thousand on being
considered a total geek. Not only was she an avid collector of Pez
candy dispensers, but she was also dating a French immigrant named
Pierre who had a degree in computer science.
Wesley's
obsession with trading Pez dispensers -- and her appetite for networking
with other Pez collectors -- might have driven other beaus away,
but it didn't faze Pierre, who was a gold medalist in the Nerd Olympics
himself.
Outside
of his tenures developing software for Apple Computer and engineering
at a mobile-communications company called General Magic, Pierre
Omidyar (pronounced oh-MID-ee-ar) harbored a bit of an entrepreneurial
streak. He had his own Web page, which in 1995, mind you, was irrefutable
evidence of a card-carrying resident of Squaresville, USA. For $30
a month he rented space for his Web page from his local Internet
service provider.
One
day Omidyar got the idea to mesh his Web-site hobby with his girlfriend's
insatiable Pez-dispenser habit. He set up an interface on his page
that enabled Wesley to attract, meet, auction and trade with other
Pez enthusiasts via the Internet. The darling Miss Wesley was thrilled
on Sept. 1, 1995, when their online auction service was launched.
The
site was called eBay's Auction Web, a name derived from the nickname
"the Electronic Bay," a reference to the area around Silicon
Valley and the San Francisco Bay. The couple's site attracted Internet
users around the world, most buying and selling goods in no way
related to Pez. Within five months Omidyar had quit his day job
and eBay was a profitable enterprise.
Less
than two years after eBay's launch, the high rollers at Benchmark
Capital invested $5 million for a 22 percent stake in the company.
During 1997, sales grew by 1,432 percent. And when eBay hit NASDAQ
in September 1998, the company's initial public offering raised
$63 million on its first day of trading. The value of all the goods
traded through eBay during the year 2000 was more than $5 billion,
and the number of registered eBay users earlier this year topped
18.9 million. Although Internet statistics change every day, many
reports have listed eBay as the most popular shopping site on the
Internet.
Switch
to the local business scene and Georgetown, Ind., resident Michael
Fowler, who helps direct Preferred Medical Supply, a company that
acquires and rents out medical equipment and has offices in Elizabethtown
and on Steedley Drive in South Louisville. A few years ago Preferred
Medical was in a bit of a slump. To breathe a little life back into
their company, Fowler and his cohorts decided to get deeper into
what he calls the "salvage business."
Having
discovered that a hoard of videocassette movies belonging to Louisville's
defunct Roadrunner Video stores were available for purchase, Preferred
bought them all, adding them to its inventory of comforters and
medical equipment. Then Fowler learned that some of their customers
were making huge profits buying their videos and reselling them
on eBay. Well, before you could say, "Be Kind -- Rewind,"
the gang at Preferred decided to get into the racket themselves.
They started selling videos and their other merchandise on eBay.
Fowler,
40, says they couldn't believe the response: "It's like an
international yard sale. We have sold some very rare videos for
as much as $150 each, and we would never have been able to do this
locally. People can also find rare items that normally they wouldn't
be able to find in the areas where they live. We have shipped items
to England, Singapore, Israel, Japan, South Africa." Two years
after they first started using online auctions, Fowler says, the
method has become "a nice addition to our regular business.
We usually gross $10,000 to $12,000 per month (on eBay)."
Hoosier
Steve Parker, 39, who owns a Louisville battery-supply business,
has spent years fueling his compulsion to buy, sell and collect
vintage fountain pens. "Surely," you're thinking, "the
vintage fountain pen-collecting community must just be Steve and
two other guys who get together on the first Saturday of the month."
Think again.
Fountain
pen collectors even have their own eBay-style auction site, believe
it or not. Penbid.com, based in Pennsylvania, boasts that it is
"the largest Internet auction dedicated exclusively to writing
instruments." At any given moment, Penbid visitors can browse,
search and bid on hundreds of pens and pen-related items (books,
catalogs, nibs, et cetera) up for auction in dozens of categories.
Parker (whose last name is only a little ironic) explains that online
selling is "a natural extension of the pen-collecting community,
building on the dozen or so pen shows and auctions held annually
around the country."
"Online
auctions," he says, "cost a fraction of retail or classifieds,
provide millions of potential buyers, and my items can be found
by the most likely buyers in seconds."
Most
of Parker's buyers are other pen collectors, and judging by the
amount of money that's exchanged, the enthusiasm among them is fairly
intense. "Lower-end pens," which he says are the ones
under $200, "usually go to new collectors, while higher-end
pieces usually go to people I know from pen shows and previous dealings,"
and can get into the thousands of dollars for a single pen. While
Parker has used specialized auction sites such as Penbid, "the
real buyers, quality and quantity," he says, "are at eBay."
He has spent about 10 to 15 hours a week immersed in eBay auctions
since he first logged on in 1998. The majority of his sales inventory
comes from the same sources it did prior to the advent of the Internet:
Louisville-area antiques dealers and estate auctions.
Dealing
vintage pens can be quite lucrative for educated investors. "For
me," Parker explains, "it's really more about building
my own collection than a business. The pens I sell are to generate
cash to buy. I've sold about $10,000 in pens, and bought about $5,000."
It's almost as if these gents don't know you can get a package of
10 Bics at Target for 99 cents.
Pam
Forsee Hogue, the art director at a local advertising agency, and
her husband, Jeff, began renting a space in the Swan Street Antique
Mall in the early 1990s. Their space -- dubbed Decorama -- features
"vintage-modern" dinnerware, Bake-lite jewelry, Lucite
purses and accessories, and fantastic pieces of furniture that seem
like what Patty and Cathy Lane might have imagined a home of the
future would look like. Decorama's specialty is Russel Wright and
other '50s and '60s dinnerware designs.
Hogue
recalls that she offered their merchandise to Internet customers
beginning in 1996: "I started selling by joining an Internet
discussion group specific to my area of dealing and collecting,
and this exposed me to a lot of buyers. My Internet business actually
began with just an e-mail box." The response was so encouraging
that she launched her own Web site, DecoramaShop.com, in late 1998.
Like
Steve Parker, most of Hogue's inventory comes from estate sales,
other antique malls and dealer shows. Some pieces are purchased
at conventional auctions -- "analog auctions," if you
will. She now spends only about an hour online each day, primarily
answering e-mail requests, al-though listing new items takes much
longer. "If I want to list half a dozen items," she says,
"it will take a whole evening to do it all." She reports
that her online sales volume is "equivalent to another professional-level
salary" coming into their household. Not a bad return for those
few extra hours a week.
Like
Michael Fowler, Hogue uses the Internet and sites like eBay primarily
as utilities to bolster her existing retail business. While she
still uses eBay to buy and sell items, her own Web site has grown
much more profitable for her. "What's lucrative about auctions,"
she says, "is that you know you will sell those items this
week, whereas in a conventional retail space, it sits there until
the right customer walks in. So if you need cash flow, that's a
great alternative. It also exposes and connects you to buyers that
can be repeat buyers in the future without the auction process."
Fowler
echoes that sentiment from his customers. "Since we also sell
medical equipment, sometimes a buyer on eBay will want to come see
what type of inventory we have and purchase direct," he says.
"I've seen several sellers on eBay that -- after they've acquired
a large following -- will stop selling in auctions and sell direct,
since they now have a customer base."
While
Fowler, Hogue and Parker all deal in respectable amounts of money
on the Internet and in online auctions, the consensus seems to be
that it hasn't been a classic get-rich-quick story for any of them.
Hogue thinks that myth is one of the big-gest misconceptions about
selling on the Internet -- that it is "an effortless gold mine."
Hardly the case. Online selling and auctions actually add more work
on top of their regular businesses. But expanding their sales potential
into this new market has undoubtedly proven to be an opportunity
lucrative enough that the extra hours don't seem to bother any of
them. |